I am privileged to be working with the San Diego County Public Law Library as they plan a major renovation of their main library. They launched a campaign this week called Rebuilt. Reinvented. Reinvigorated. The campaign is to raise awareness about their plans to better serve the legal community and the general public. The changes include…
Law Firm Transitions Blog
I found an old email this morning that references a 2009 McKinsey Executive Insight report about challenges facing corporations coming out of the economic crisis. I no longer have a link to the year-old report, but the excerpt from the email reads: “Companies need to integrate marketing and sales function into the day-to-day operations of…
I’m calling last week the week of pain – growing pains. On the same day, I had calls from colleagues at three different clients. All wanted to bend my ear about struggles they were having trying to implement new initiatives. Strategic direction wasn’t the challenge. All three clients have virtually universal support for their end…
“That’s not how we do things around here.” So begins a recent Forbes.com article, Kill the Status Quo Police, (Thanks to @sapreston for sharing it on Twitter). The article is about how some organizations are so tied to how things were done in the past that they end up deterring innovation. The author points to…
Everything I know about business, I learned from my dog Star. Star hasn’t made an appearance on this blog lately. I was attributing it to the dog days of summer but — now that September is half over — I have to reconsider. The real reason is laziness. Once you break a routine, it’s hard…
With Labor Day behind us, I can’t help but think about how quickly rest of the year will go. For me, fall is a time to evaluate what’s working and what isn’t, and to adjust as needed to finish the year strong and start off next year on the right foot. Much of the work…
I was disappointed to miss this year’s ILTA conference but was lucky enough to attend a post mortem at yesterday’s San Diego Women in eDiscovery meeting. There, Saeid Ahmadian of Luce Forward provided a summary of the programs he attended. One session focused on issues facing corporate IT. Their message: They have no one to talk to…
If, as Cicero said, man is his own worst enemy, then partners are posing the biggest risk to the sustainability of large law firms. From my vantage point, individual attorney, practice group and other internal silos are preventing most firms from making needed change in the way they do business. With the latest Hildebrant Baker…
This is the final post of a five-part series on lessons learned from working with law firm client service teams. To learn more, check out my article, “Lessons from the Trenches: Law Firm Client Service Teams.“ Have you ever been stuck on the tarmac during an airline flight delay? To me, there is nothing more frustrating, especially…
Everything I know about business, I learned from my dog Star The dog next door is one of the sweetest dogs I have ever met. Her name is Dakota and she is a chocolate brown Chesapeake Retriever. Dakota works the human crowd as well as any business developer I have ever met. But Dakota works alone.…
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