Category Archive for: Disruptive Technologies

Big Data and Value Creation: Putting Client Feedback into Action

The following is an excerpt from a presentation by Debra Baker, CEO and Founder of Law Leaders Lab, given at the San Francisco Legal Marketing Association Technology Conference held October 16, 2014 at the Nikko Hotel. Law Leaders Lab recently published our first research report focused on value creation in the context of legal services.…

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Why Marketers Should Care About Legal Project Management

In legal knowledge management and IT circles, the concept of Legal Project Management as a discipline has been a hot topic for the last two years. In marketing circles, … not so much. Amidst client development programs, service offering launches and the support and evaluation of new business opportunities, few law firm marketers seem to…

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Lawyers — Just Do Something

With full credit to the authors of the  Intelligent Change blog, I was inspired to provide my two cents on the topic of, “Lawyers — Just do something.” Having recently returned from ILTA, I was struck this year by the inertia I felt from many of the attendees. This is not a criticism of the…

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Technology and the Law

The International Legal Technology Association annual conference is just two weeks away. I love the show because I always learn about new and innovate ways to leverage technology to improve the practice of law. It seems by now that discussions of technology and the law should be old news but it is amazing the number…

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On iPads, change management and the trust fall

My birthday is today (yay me!) and my husband gave me a new iPad2 as a present. It’s very shiny and has a pretty blue cover that folds backward to create a computer stand. I know it is going to make my life easier and more fun both for work and at home. I’m also…

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What Law Firms Can Learn From LegalZoom.com

TechnoLawyer’s BlawgWorld (free subscription required) had an interesting item a few weeks ago about how LegalZoom is beta testing a concept that would allow it to offer its legal services through small firms under the LegalZoom brand. It’s fraught with ethcial complications, which were outlined by the blog’s author Richard Granat on his eLawyering Blog. From my…

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From Relic to Relevant: Law Firms Should Take a Lesson from a Law Library

I am privileged to be working with the San Diego County Public Law Library as they plan a major renovation of their main library. They launched a campaign this week called Rebuilt. Reinvented. Reinvigorated. The campaign is to raise awareness about their plans to better serve the legal community and the general public. The changes include…

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Does Your Geek Talk to Your Client’s Geek?

I was disappointed to miss this year’s ILTA conference but was lucky enough to attend a post mortem at yesterday’s San Diego Women in eDiscovery meeting. There, Saeid Ahmadian of Luce Forward provided a summary of the programs he attended. One session focused on issues facing corporate IT. Their message: They have no one to talk to…

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Normalizing Disruptive Technologies

Until I went to work for an electronic discovery company a few years ago, I never understood the concept of disruptive technology in the legal profession. It never occurred to me that lawyers would perceive as a negative something that has the potential to improve the way they do business. Coming from a background in…

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Lawyers as Technologists: Making the Most of Legal Technology Tradeshows

I’m heading up to Legal Tech West in Los Angeles today. Shows like these always remind me of the importance technology plays in demonstrating value to clients. Legal technology tradeshows tend to be full of vendors and law firm IT staff. There is a lot of knowledge in these rooms. Too often, however, the crowds…

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